TERMS & CONDITIONS

1. Web Design Services
   We offer web design services aimed at delivering high-quality, user-friendly, and responsive websites. By engaging our web design services, you agree to the following:
   Consultation: We offer an initial consultation to discuss project goals, design preferences, and requirements.
   Design Process: Our design process includes mock-ups, revisions, and final approval. We will work with you to ensure satisfaction, but once a design is approved, any further changes may incur additional charges.
   Payment Terms: A deposit is required before the project begins, with the remainder due upon completion. Additional charges may apply for extra services such as domain registration, hosting, and ongoing maintenance.
   Intellectual Property: Once payment is complete, you own the rights to the final design, but we reserve the right to showcase the project in our portfolio.
    

2. Motivational Coaching
   Our motivational coaching services are aimed at improving your personal growth, well-being, and professional development. Please note the following terms:
   Session Bookings: All coaching sessions must be booked in advance through our online booking system.
   Cancellations: You may cancel or reschedule up to 48 hours before your session. Late cancellations may be subject to a cancellation fee.
   Disclaimer: Our coaching services are not a substitute for professional medical or psychological treatment. All advice is intended for motivational purposes only.
    

3. R:CH Talks
   Our podcast focuses on topics related to wellbeing, health, and personal development. By listening to or subscribing to our podcast, you acknowledge the following:
   Content: The information shared in the podcast is for educational and informational purposes only and should not be considered professional medical or psychological advice.
   Intellectual Property: All podcast content, including audio, transcripts, and associated materials, are protected by copyright. Redistribution without permission is prohibited.
    

4. Health Advice
   While we offer health advice based on research and professional knowledge, it is important to note:
   Disclaimer: Health information provided on our website or podcast is for general knowledge and should not replace professional medical advice, diagnosis, or treatment. Always consult a healthcare provider before starting any new health program or making changes to your existing health regimen.
   No Liability: We are not liable for any health outcomes that may result from following advice or information shared on our platform.
    

5. Membership Services
   We offer membership plans with access to exclusive content, resources, and discounts. By subscribing to a membership, you agree to:
   Membership Fees: Memberships are billed on a monthly or yearly basis. All fees are non-refundable, except as required by law.
   Cancellation: You may cancel your membership at any time, but access to membership content will be revoked upon termination.
   Member Conduct: Members are expected to follow our community guidelines. We reserve the right to suspend or terminate memberships for inappropriate conduct, including but not limited to offensive or discriminatory behaviour.
    

6. Booking Services
   Our website features an online booking system for coaching sessions, consultations, and other services. By using our booking services, you agree to the following terms:
   Availability: Bookings are subject to availability, and we reserve the right to change or cancel appointments if necessary.
   Payment: Full payment is required at the time of booking unless otherwise specified. Payment methods include major credit cards, PayPal, and other options listed on the site.
   Refunds: Refunds for bookings are provided only in cases of service cancellation by us or if otherwise specified.
    

7. Online Store
   We offer products for purchase through our online store, including digital downloads and physical goods. Please review the following policies before making a purchase:
   Product Descriptions: We strive to ensure accurate descriptions of our products. However, we do not guarantee that all information is error-free. If you receive a product that does not match its description, please contact us for a resolution.
   Returns & Refunds: Physical products can be returned within 14 days of delivery for a refund or exchange, provided the product is unused and in its original packaging. Digital products are non-refundable once downloaded.
   Shipping: Shipping costs and times will vary depending on your location and the product. We will provide tracking information where available.
    

8. Privacy Policy
   We take your privacy seriously. All personal data collected through our website, including information provided during booking, purchasing, or signing up for memberships, will be handled according to our Privacy Policy. Please review this for full details on how we collect, use, and protect your information.
    

9. Limitation of Liability
   We strive to offer high-quality services and products; however, we do not guarantee that they will always meet your expectations or needs. We are not responsible for any direct, indirect, or incidental damages arising from the use or inability to use our services or products.
    

10. Changes to This Policy
    We reserve the right to update or change these policies at any time. Changes will be effective immediately upon posting on the website, and continued use of our services signifies your acceptance of the modified terms.
     

11. Contact Us
    If you have any questions or concerns about these policies, please contact us at info@rch.com

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By using our website and services, you agree to the terms outlined above. Thank you for visiting, and we look forward to working with you!